**Privacy Policy for Ground Floor Digital Solutions**
**Last Updated:** June 2, 2025
Ground Floor Digital Solutions (“we,” “us,” or “our”) operates the website [groundfloordigitalsolutions.com](https://groundfloordigitalsolutions.com/) (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
**1. Information Collection and Use**
We collect several different types of information for various purposes to provide and improve our Service to you.
**1.1. Types of Data Collected**
* **Personal Data:** While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
* Email address
* First name and last name
* Phone number
* Company Name
* Any other information you voluntarily provide in contact forms or inquiries.
* **Usage Data:** We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
* **Tracking & Cookies Data:** We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
* **Cookies** are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
* **Tracking technologies** also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
* **Session Cookies:** We use Session Cookies to operate our Service.
* **Preference Cookies:** We use Preference Cookies to remember your preferences and various settings.
* **Security Cookies:** We use Security Cookies for security purposes.
**2. Use of Data**
Ground Floor Digital Solutions uses the collected data for various purposes:
* To provide and maintain the Service
* To notify you about changes to our Service
* To allow you to participate in interactive features of our Service when you choose to do so
* To provide customer care and support
* To provide analysis or valuable information so that we can improve the Service
* To monitor the usage of the Service
* To detect, prevent, and address technical issues
* To respond to your inquiries and requests
* To send you marketing and promotional communications, where you have consented to receive them.
**3. Legal Basis for Processing Personal Data Under GDPR (if applicable)**
If you are located in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Ground Floor Digital Solutions may process your Personal Data because:
* We need to perform a contract with you
* You have given us permission to do so
* The processing is in our legitimate interests and it’s not overridden by your rights
* For payment processing purposes (if applicable)
* To comply with the law
**4. Retention of Data**
Ground Floor Digital Solutions will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Ground Floor Digital Solutions will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
**5. Transfer of Data**
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Ground Floor Digital Solutions will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
**6. Disclosure of Data**
**6.1. Business Transaction**
If Ground Floor Digital Solutions is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
**6.2. Disclosure for Law Enforcement**
Under certain circumstances, Ground Floor Digital Solutions may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
**6.3. Legal Requirements**
Ground Floor Digital Solutions may disclose your Personal Data in the good faith belief that such action is necessary to:
* To comply with a legal obligation
* To protect and defend the rights or property of Ground Floor Digital Solutions
* To prevent or investigate possible wrongdoing in connection with the Service
* To protect the personal safety of users of the Service or the public
* To protect against legal liability
**7. Security of Data**
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
**8. Your Data Protection Rights**
Depending on your location and applicable laws, you may have the following data protection rights:
* **The right to access:** You have the right to request copies of your personal data.
* **The right to rectification:** You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
* **The right to erasure:** You have the right to request that we erase your personal data, under certain conditions.
* **The right to restrict processing:** You have the right to request that we restrict the processing of your personal data, under certain conditions.
* **The right to object to processing:** You have the right to object to our processing of your personal data, under certain conditions.
* **The right to data portability:** You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
* **The right to withdraw consent:** You also have the right to withdraw your consent at any time where Ground Floor Digital Solutions relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
**9. Service Providers**
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
**10. Links to Other Sites**
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
**11. Children’s Privacy**
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
**12. Changes to This Privacy Policy**
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
**13. Contact Us**
If you have any questions about this Privacy Policy, please contact us:
By email: jonathan.brown@groundfloordigitalsolutions.com
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